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Frequently Asked Questions

Find answers to your most common questions

About the Plan
How soon can I use the plan?

Careington 500 & POS: Immediately

Since it's not insurance, Careington dental plan customers can use their plans immediately, with no waiting. You will receive a temporary ID at the completion of the application. This Temporary ID can be used at any of the plan's providers (Care500: 98,000+, CarePOS: 105,000+). You can see a dentist as soon as you have an appointment. Sometimes members join a plan and use it the very same day.

Aetna Dental Access: 7-10 business days

If you purchased the Aetna Dental Access plan, you can begin using the plan when you receive your permanent membership cards. These usually arrive in the mail within 7-10 business days of signing up.

What if I have a dental emergency?

For dental emergencies, we recommend the Careington 500 (or Careington POS) dental plans.

Both of these plans can be used immediately. If you have a dental emergency, schedule an appointment with a Careington provider and start using your plan upon appointment. Inform your provider of your dental emergency when you call for an appointment.

Click here for more information on dental emergencies

How much can I save using the plan?

With the plans we offer, you save 15% - 60% on dental work. Your exact savings depends on the plan you have and the work being done.

Click here to see which dental plans we offer.

Click here to compare dental plans.

Can I see what I am going to pay at the dentist office?

Careington enables you to see a full fee schedule even before you become a member of a plan.

Click here to see the plans we offer.

What does it cost to join a dental plan?

Below is a pricing chart for dental plans we offer. Cost of membership is based on how many members you include in your plan. (Monthly plans are available for 10% more and a $30 non-refundable processing fee.)

  Dental Plan Membership
1 member $75.00 / year
2 members $129.00 / year
3+ members $172.26 / year
One-time $20 non-refundable processing fee
applied to initial payment

Click here for more information for the plans we offer.

How does this plan compare with the other dental plans?

Click here to compare plans.

What is your refund policy?

We are very confident that you will be satisfied with your dental plan membership. However, in the event that you are not satisfied, we offer the following refund policy:

You can cancel in 30 days and receive a full refund, less your processing fee.

How do discount dental plans work?

Discount dental plans are a simple way to save money on dental work. A dental plan member goes to a dentist in the provider network and pays much less for the work being done.

For a basic description of the process, click here to see how dental plans work.

Becoming A Member
How much does a dental plan cost?

Below is a pricing chart for dental plans we offer. Cost of membership is based on how many members you include in your plan. (Monthly plans are available for 10% more and a $30 non-refundable processing fee.)

  Dental Plan Membership
1 member $75.00 / year
2 members $129.00 / year
3+ members $172.26 / year
One-time $20 non-refundable processing fee
applied to initial payment

Click here for more information for the plans we offer.

How long does it take to sign up?

It takes about 5 minutes to become a member, either online or over the phone. We only need some basic information and payment to get your plan started.

Who can I include in my plan?

Anyone living in your household can be included. You can include your parents or other family members if you are responsible for them.

Using Your Plan
When will I get a card?

Careington 500 & POS:

You can print the temporary ID immediately at the end of the online application process. You will receive your permanent ID cards in about 5 to 10 business days.

Aetna Dental Access:

You should receive your ID cards in about 5 to 10 business days.

How many times a year can I have my teeth cleaned?

Unlimited! You can have your teeth cleaned as often as you wish.

How can I find a provider?
Can I use my discount dental plan with another Dental Plan?

*If your insurance company accepts reimbursement claim forms, you may show your membership card to an in-network provider, pay the discounted fees for the dental work you receive and then ask them for a copy of your bill. Once you’ve done this, you can file a claim with your insurance company so they can reimburse you for what you spent. This will reduce your out-of-pocket expenses and stretch your dollar so you can hit your insurance plan’s maximums more slowly.

A second way many members use our discount dental plan is to reduce their costs on their dental procedures after hitting their annual maximum on their dental insurance.

About Careington
How long has Careington been in business?

Careington was founded in 1979 by two doctors who wanted to create a member network that helped both companies and individuals. It is one of the most prestigious and oldest dental plans in the country. Upon its establishment, Careington’s two founders were able to find a group of dentists to agree to charge lower fees for these members, and so began the Careington Dental Plan, which now has over 9 million members.

Click here to see more about Careington

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