1Dental.com Members Customer Service
How can we help? We want to not only provide our members with a great dental program, but also give you the best service and information to make your dental experience as pleasant as possible. This section is designed to help 1Dental.com members use and enjoy their dental membership plans to the fullest extent.
Information About Your 1Dental.com Plan
New members of the Careington 500/POS plans receive a Temporary ID immediately after signup. You do not need a card to see the dentist. The dentist office will call Careington to confirm membership. If you don't have a card or misplaced yours, please contact us to request a new one.
- Email us at lostcard@1dental.com
- or, call us at 1-800-372-7615 (8:00am To 6:00pm CST)
Always identify yourself as a Careington member when setting up appointments. There are certain times of the year when getting in to see the dentist can be quite hard. Usually it is around the holidays and summer. Dentists have an increase in patients because parents schedule children and the dentists take vacations during this time like everyone else.
Careington 500/POS plan members receive a 20% discount when seeing an orthodontist or other specialist. This 20% is significant when you take in account the extent of the services provided. Please note that all dentists' normal fees are always available to the public.
Helpful Links
Get answers to frequently asked questions and other useful information.
Search for Careington Care 500 Plan providers
Search for Careington POS Plan providers
Search for Aetna Dental Access providers
Find an EyeMed Vision Care provider in your area.
Find a pharmacy in your area that accepts CVS Caremark.
Our customer service representatives are ready to answer your questions.
Teladoc is a service that grants you access to a doctor 24/7. Our members gain access at a discounted rate, and get their health concerns answered quickly and affordably.
Not a discount dental plan member yet?
No problem. You can join in about 5 minutes and see the dentist as soon as you have an appointment.