Save on all your dental work with 1Dental.com

Better Business Bureau

We are proud to have earned an A+ rating with the Better Business Bureau — an organization that promotes accountability and honesty between businesses and their customers.

1Dental’s #1 core value is “Respect others as inherently valuable.” Our goal is to treat customers with respect and integrity in everything we do.

How We Earned an A+ Rating

In order to maintain an A+ rating, a business must meet the following qualifications:

Receive minimal complaints
Respond to complaints in an appropriate, timely manner
Maintain ethical, transparent business practices

Accreditation

Accredited Since: 3/25/2008

Years in Business: 23

CHECK US OUT ON BBB

“My routine dental work is cut by at least 50% every time.”

Christina, New Jersey

“I was so relieved.... My cost dropped immediately from over $1,500 to about $800.”

Deanne, Michigan

“Saved over $700 on a deep cleaning”

Anita C., Texas

“Better than insurance”

Patrick P., Ohio

What BBB reviewers
are saying

1Dental Refund Policy

Don’t love the plan in your first 30 days? Get your money back

Our goal is to provide dental plans that meet your long-term needs, including everything from dental emergencies to routine care. Most of the time, we get it right, but in the event that we don’t, you can cancel within 30 days and receive a full plan refund, minus the setup fee.

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For annual and multi-year plans:
You’ll receive a full plan refund, minus the $20 setup fee.

For monthly plans:
You’ll receive your first monthly payment back, minus the $30 setup fee.

Why do you have a setup fee?
We don’t like these either, but it allows us to provide an affordable 30-day trial window for those who simply aren’t sure if the plan will work for them. If the plan is a good fit, we want to reward members for loyalty — which is why we don’t charge extra renewal fees (like our competitors). The setup fee helps us cover administration costs and continue to offer these plans at a low price.

Setup Fee Exceptions by State:
In the event that you need a refund, these 3 states have different laws:

Arkansas: You will be refunded the cost of your plan plus the entire setup fee.
Maryland: You will be refunded the cost of your plan, and you will be refunded all but $5 of your setup fee.
Tennessee: You will be refunded the cost of your plan plus the entire setup fee.

Refunds After the First 30 Days
We know that, sometimes, unusual circumstances happen that require you to cancel your plan after the first 30 days. Often, we are able to switch members to another plan that works better for them for free. In other cases, members finish out their year and simply don’t renew. However, there are a few exceptions.

If you live in Florida, North Dakota, or Oklahoma, you will receive a prorated refund for the remainder of your plan.
If a plan member passes away
If your membership is terminated by 1Dental.com or Careington

Other circumstances will be considered on a case-by-case basis. Please call our Customer Care team at 855-329-6305 if you would like to cancel after the first 30 days.

See our full Privacy Policy.
See our Terms And Conditions.

Company Awards

We at 1Dental are very fortunate to have won many awards over the years.

Our gratitude goes to our faithful customers, talented and team-oriented employees, and partners who have made all of this possible since 1998!

National Awards

2-time winner – Inc. Magazine; listed as one of Inc 5000 Fastest-Growing Private Companies

2-time winner Entrepreneur Magazine – National Top Company CultureiQ (#10 and #14 medium size companies)

Fortune Magazine - Nationally Ranked #7 Best Small Workplace

State Awards

Fortune Magazine – Best Workplaces in Texas (#15 Small and Medium Companies)

Regional Awards

4-time winner –Dallas Morning News – Top 100 Places to Work (#9, #10, #10, #16 Small company category)

4-time winner FW Inc. – Best Company to work for (#2, #5, #7, #13 Medium to Large Companies)

Special Awards

Best Overall Ethics – Dallas Morning News
Best at Encouraging New Ideas – Dallas Morning News
Entrepreneur of Excellence, Fort Worth Inc. Magazine: Randall Meinen, CEO 1Dental

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National Awards

State Awards

Regional Awards

Special Awards