1Dental Refund Policy

Don’t love the plan in your first 30 days?
Get your money back

1Dental Refund Policy

Don’t love the plan in your first 30 days? Get your money back

Our goal is to provide dental plans that meet your long-term needs, including everything from dental emergencies to routine care. Most of the time, we get it right, but in the event that we don’t, you can cancel within 30 days and receive a full plan refund, minus the setup fee.

For annual and multi-year plans:

You’ll receive a full plan refund, minus the $20 setup fee.

For monthly plans:

You’ll receive your first monthly payment back, minus the $30 setup fee.

Why do you have a setup fee?

The setup fee allows us to provide an affordable 30-day trial window for those who simply aren’t sure if the plan will work for them. If the plan is a good fit, we want to reward members for loyalty and encourage them to keep up with their routine dental visits by remaining on the plan — which is why we don’t charge extra renewal fees. The setup fee helps us cover administration costs and continue to offer these plans at a low price.

The 1Dental Difference

No renewal fees or price hikes

Most companies that offer dental savings plans not only charge a setup fee; they also charge renewal fees AND raise the rates on your plan the next year (plus, their rates are often more expensive than ours to begin with — for the exact same plans)!

We’ve only had one rate increase in 10 years and never charge extra renewal fees. We’ve led the way in making these plans affordable for everyone by offering a monthly payment option and multi-year plans that save money over the normal annual rate.

“Excellent company that has saved my family a lot of money over the years. We are customers for life.”

- Gary F., Washington

“1Dental.com has saved me hundreds of dollars! The staff is friendly and knowledgeable and I have been a member for years.”

- Rick, New Jersey

“I would recommend your company to everyone needing help in reducing the costs of dental care.”

- Molly D., Tennessee

Setup Fee Exceptions by State:

In the event that you need a refund, these 3 states have different laws:

Setup Fee Exceptions

In the event that you need a refund, these 3 states have different laws:

Arkansas

You will be refunded the cost of your plan plus the entire setup fee.

Maryland

You will be refunded the cost of your plan, and you will be refunded all but $5 of your setup fee.

Tennessee

You will be refunded the cost of your plan plus the entire setup fee.

Refunds After the First 30 Days

We know that, sometimes, unusual circumstances happen that require you to cancel your plan after the first 30 days. Often, we are able to switch members for free to another plan that works better for them. In other cases, members finish out their year and simply don’t renew. However, there are a few exceptions.

• If you live in Florida, North Dakota, or Oklahoma, you will receive a prorated refund for the remainder of your plan.

• If a plan member passes away

• If your membership is terminated by 1Dental.com or Careington

Other circumstances will be considered on a case-by-case basis. Please call our Customer Care team at 800-372-7615 if you would like to cancel after the first 30 days.

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